Intelligence Layer
AI that understands how you operate.
Not a chatbot. 7governed AI features embedded across every workflow — from document extraction and anomaly detection to supplier negotiation and natural-language reporting. Each one eval-backed, audit-logged, and source-linked.
How It Works
Ask. Analyze. Act.
Ask
Type a question in natural language — in English, Malay, or Mandarin. No SQL. No report builder.
Analyze
The AI queries across all modules — CRM, finance, production, inventory, quality — using your live operational data.
Act
Let AI draft the invoice, journal entry, PO, or supplier contract. It lands in an approval inbox for a human to review and post — never an autonomous change.
Capabilities
Seven governed AI features, one platform.
"Show overdue invoices above RM 50K"
3 invoices found. RM 287,500 total.
AI Chat Copilot
Ask operational questions in English, Malay, or Mandarin. Get instant answers from live data across CRM, finance, production, and inventory — with the source records cited and PII masked.
Document AI (IDP)
Extract structured fields from invoices, POs, and delivery orders with per-field confidence. Low-confidence results route to human review, and supplier invoices return a proposed GL posting.
Wall thickness variance on Line A exceeds 2σ
Suggested: Trigger inspection NCR-2024-031
Anomaly detection
Self-training models (IsolationForest, with a statistical fallback) flag unusual invoices, order volumes, scrap rates, and payment patterns before they cascade into problems.
Apex Chem — last 6 POs
Avg RM 4.20/unit · trending +8%
Target RM 3.95 (−6%), 30-day terms
Procurement negotiator
Builds a data-driven supplier negotiation brief and counter-offer from your purchase history, runs multi-turn sessions, and books the closed deal back as a draft supplier contract.
Vision QC
Classifies quality-inspection images pass / review / fail with a deterministic fail-safe gate, and auto-drafts an NCR for critical or major defects.
NL-to-SQL reports
Turns a plain-language question into a tenant-scoped, read-only query validated by a fail-closed AST checker. Save it and schedule recurring reports to your inbox.
1 · list_overdue_invoices ✓
2 · check_stock_for_customers ✓
Payment reminder drafted → awaiting your approval
Operations Agent
Decomposes a cross-module question into a bounded plan of read-only, permission-gated tool steps, runs playbooks like month-end AR hygiene — and stages every action it wants to take as a proposal for a human to approve. It never posts anything itself.
AI that acts — safely
It drafts the work. A human approves it.
Most of these features don't stop at insight. TwentyCore AI can stage real ERP changes through a propose → approve → execute rail: the AI drafts, a different authorized person approves it in an inbox, and the rules are re-checked at the moment it posts.
Ten governed write-back actions · separation of duties enforced · values re-derived server-side at execute · every decision audit-logged with a reason · off by default until a tenant admin arms it. Live in production today.
AI never posts money without approval — on any plan, in any mode.
Included by plan
The same AI table our gates enforce.
Chat Copilot and Data Clarity on every plan. The full read surface from Pro. The Operations Agent, its playbooks, and human-approved write-back from Business OS — or Accounting Pro on the accounting ladder. What you see here is what the product enforces.
Starter
200 AI credits/mo
Pro
1,500 AI credits/mo
Business OS
6,000 AI credits/mo
Manufacturing OS
20,000 AI credits/mo
Enterprise
Custom AI credits
Accounting Lite
150 AI credits/mo
Accounting Growth
1,000 AI credits/mo
Accounting Pro
2,500 AI credits/mo
Nothing auto-posts to your GL or inventory on any plan — every AI write action waits for a named approver, and write-back stays off until your admin arms it. F&B, Services, and Logistics entry plans include Chat Copilot and Data Clarity; the full AI surface arrives with Business OS.
AI in Context
Intelligence inside every module.
The AI doesn't live in a separate tab. It appears inside CRM, Finance, and Production — right where your team works.
CRM
“Which customers haven't reordered in 90 days?”
Found 12 customers. 4 are high-value accounts (>RM 100K annual).
Finance
“Show overdue invoices above RM 50,000”
3 invoices totaling RM 287,500. Oldest is 45 days overdue.
Production
“What's the OEE trend for Line B this month?”
Line B OEE: 78.3% (↑2.1% vs last month). Top loss: changeover time.
Speaks your team's language.
Every AI feature works in English, Bahasa Malaysia, and Mandarin. Your factory floor operators, finance team, and management can all ask questions in the language they think in.
7
Governed AI features
10
Write-back actions
3
Languages supported
31
Connected modules
Start running your whole business
from one system — from RM99/mo.
Land on your industry's entry plan today and grow into the full ERP on the same login — no rip-and-replace, ever. Sign up and start free in minutes — with onboarding support whenever you want it.
14-day trial · No credit card · 60-day money-back guarantee · Cancel anytime